Shipping policy

ENJOY FREE WORLDWIDE SHIPPING ON ALL ORDERS

At EarEase, all orders are processed within 1–2 business days. Delivery typically takes 5–12 business days with our Free Shipping option. Please note that these timeframes are estimates and may vary due to unforeseen global events.

Taxes & Duties: All applicable duties and taxes are included in your order total. If you are contacted by customs, please reach out to us at support@earease.com with your order number, and our team will assist you promptly.

Lost or Damaged Packages: Once your order leaves our fulfillment center, it is handled by third-party carriers. While EarEase is not responsible for lost, held, or damaged packages during transit, our support team is always here to help resolve any issues and provide guidance.

Shipping Responsibility: Shipping is managed by trusted third-party carriers. Once your order has been handed over to them, any shipping-related issues are outside of our direct control. However, we remain committed to supporting you every step of the way.

Incorrect Address: Please ensure your shipping details are correct at checkout. EarEase is not responsible for orders delivered to incorrect addresses due to customer input errors. If you notice a mistake, contact us immediately and we’ll do our best to assist.

Shipping Terms: By placing an order with EarEase, you agree to these shipping terms and acknowledge responsibility for your package once it has been dispatched from our facility.

If you have any questions, our support team is always here to help.
Contact us anytime at support@earease.com